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- Trouble Shooting
-
- If nothing happens when the CD is inserted into the drive, autoplay can also
- be started by double clicking on the CD icon found in 'My Computer'. If
- neither of these starts the installation, either begin installation manually or
- enable autoplay on your CD ROM/DVD drive (instructions on how to do this
- are found below).
-
-
- Manual Installation
- If your machine does not have autoplay enabled, the game can also be
- installed by opening the 'My Computer' window and then double clicking on
- the CD icon to open a window displaying the contents of the CD. From this window
- find the file named SETUP and double click it, this will start the installation
- process.
-
-
- Moving game files to a new folder or drive
- If you wish to move the games files to a different drive or folder, it is
- recommended that you uninstall the game and reinstall it in the new
- destination. Simply copying files to a new destination can result in the game
- failing to run.
-
-
- Reinstallation
- If you need to reinstall the game, either autorun the CD and select the
- 'reinstall' option from the menu screen that appears or follow the instructions
- above for a manual installation.
-
-
- Enabling Autoplay on your CD/DVD drive
- Autoplay can be enabled as follows
- Right click on the 'My Computer' icon and select 'Properties'.
-
- From the 'System Properties' window that opens, click on the 'Device
- Manager' tab
-
- A list of components in your machine will appear, click the + sign next to the
- CDROM label, highlight the drive that appears and select the 'Properties' icon
- at the base of the Window.
-
- From the Window that opens, click the 'Settings' tab.
-
- On the 'Settings' screen there should be an Option named 'Auto insert
- notification', ensure that there is a tick next to this.
-
- Click 'OK' to exit the CD properties screen then close the 'System Properties'
- window. Your machine will probably say it needs to restart, once this is done
- autoplay should be enabled on your machine.
-
-
- Installing DirectX 8
-
- Warrior Kings requires that DirectX 8 is installed to allow certain functions to
- operate. The Warrior Kings installation program will automatically check to
- see if you have this on your system. If not it will automatically load it for you,
- so nothing to worry about.
-
- If you are experiencing problems with DirectX 8 then please refer to the
- chapter on DirectX 8 issues.
-
-
- WINDOWS CONFIGURATION
-
- When running Warrior Kings, it is recommended that you check the following
- configuration settings of Windows;
-
-
- Colour Mode
- You will need to have windows set to a colour mode of True Colour (32bit)
- colours or higher. The colour mode can be changed as follows;
-
- Click the right mouse button when on the desktop, and select the option
- 'Properties' from the menu that appears.
-
- A window titled 'Display Properties' will appear, click on the 'Settings' tab to
- bring up the display settings screen.
-
-
- From this screen the colour mode ('Colours') and screen resolution ('Screen
- area') can be altered.
-
-
- Active Desktop
- If you have Microsoft's Active Desktop enabled, it is recommended that you
- disable it before running Warrior Kings.
-
-
- Close Other Programs
- Before starting Warrior Kings, you are advised to close down all other
- programs that may be running. Doing this will ensure that Warrior Kings is
- able to use the maximum system resources available.
-
- Windows Virtual Memory
- Virtual Memory is basically when Windows uses hard drive space as extra
- memory. It does this by creating a swap file on the hard drive and writing
- data to it, the result is that software that may need more memory than the
- machine it is being run on physically has will still run.
- Games software typically needs a fairly large amount of space for a swap file,
- with around 100Mb typically recommended, or more.
-
- The Virtual memory can be managed in two ways, automatically or manually.
- To check which method is being used on your machine, follow these steps;
-
- Right click on 'My Computer' and select 'Properties' from the menu that
- appears.
-
- The 'System Properties' window will open, click on the 'Performance' tab and
- then click on the 'Virtual Memory' icon.
-
- A window titled 'Virtual Memory' will now be open.
-
- If the option "Let Windows manage my virtual memory settings" is
- highlighted then your virtual memory is being automatically managed by
- windows. If this is the case please ensure that your C: drive has enough free
- hard drive space (100Mb or more). This can be checked by double clicking on
- the 'My Computer' icon, right clicking on the (C:) drive and selecting
- 'Properties', the free space on the drive will be listed in the properties window
- that opens.
- If the option "Let me specify my own virtual memory settings" is highlighted,
- you are manually setting the limits of the swap file for Virtual memory. If this
- is the case we recommend that you ensure that the maximum amount listed is
- not less than 100.
-
-
- Mouse Drivers
-
- "If you have a LOGITECH mouse, DO NOT USE "web wheel", and ensure that
- you have assigned the wheel to "MS standard scrolling" and "scroll in active
- window only" and the centre wheel button to "middle mouse button" and NOT
- TO ANY OTHER ASSIGNMENT."
-
-
- VIDEO CARDS
-
- Video Card Requirements
- Warrior Kings requires a video card with at least 16Mb of memory that can
- display 16bit colour. The primary video card in your machine MUST have at
- least 16Mb of memory for Warrior Kings to run, the memory of any additional
- accelerator cards will not be taken into account. If your video card has
- insufficient memory the game will not run correctly, or at all. In the finished
- product an explicit message will be displayed.
-
-
- Direct X
- In order to run, the video card must be compatible with Direct X (and must
- also typically be using certified drivers). Possible symptoms of your card not
- being DirectX compatible include the machine displaying a black screen when
- you start the game, the graphics of the game being corrupted or the colour
- within the game being incorrect.
-
-
- Monitor Settings
- If you experience video problems, it is also possible that the cause could be
- that your monitor is not configured within Windows. This can be checked as
- follows;
-
- Click the right mouse button on the desktop and select 'Properties' from the
- menu that appears.
-
- On the 'Display Properties' window that appears, click on the 'Settings' tab.
- Click on the 'Advanced' icon (users with the original version of Windows will
- have to click on the 'Change Display Type' icon at this point).
-
- Click on the 'monitor' tab in the new window. If your monitor is not the one
- currently named, click on the 'Change' icon (users of the original version of
- Windows will need to click on the 'Change' icon next to 'Monitor Type'). If
- you received a driver disk with your monitor, use that. If not, you will need to
- manually configure your monitor.
-
- Under Windows you can select your monitor from the list displayed (Click on
- 'Show all Devices' to get a complete list if your monitor is not named under
- 'Show Compatible Devices'). Under Windows 98 you will need to select the
- option to 'Display a list of all drivers in a specific location', and once again
- select 'Show all Hardware' if your monitor is not listed under the 'Show
- Compatible Hardware' option.
-
- Multi-Monitor Systems
-
- If you have a computer with more than one graphics accelerator card that is
- DirectX 8 compatible, then Warrior Kings may not select the accelerator card
- that you want when it starts up. You can specify the card that Warrior Kings
- uses by changing some if its system settings in the registry. WARNING, we
- only recommend that advanced users attempt this.
-
- Warrior Kings saves its persistent graphical settings in the following place in
- the system registry:
- 'HKEY_LOCAL_MACHINE/SOFTWARE/Black Cactus/Warrior
- Kings/Renderer'
-
- You can browse and edit the registry with the 'regedit' program, which is part
- of the default Windows installation.
-
- You need to set the 'save_enumerations_to_file' key to 1. This will make
- Warrior Kings save a file called 'enumerations.txt' into its working directory
- when the game exits. This file contains a list of all available accelerator
- devices that Warrior Kings can use.
-
- An example of the contents of this file on a multi-monitor system is:
-
- Device('nv4_disp.dll'): 'NVIDIA GeForce2 MX/MX 400'
- Driver: 'HAL'
-
- Device('nv4_disp.dll'): 'NVIDIA GeForce3 Ti 500'
- Driver: 'HAL'
-
- Now, you can tell the game to attempt to use one of these cards by editing
- the 'prefered_device' and 'prefered_driver' keys in the registry. To use
- the 'GeForce3 Ti' card in the above sample:
- set 'prefered_device' to NVIDIA GeForce3 Ti 500
- set 'prefered_driver' to HAL
-
-
- Drivers
-
- If any graphical problems are encountered, we recommend that you try using
- the latest video card drivers from the manufacturer of your video card or its
- chipset. The Internet addresses of some of the main video card and chipset
- manufacturers are listed below, if yours is not covered please check your cards
- documentation for a link.
-
- Chipset manufacturers
-
- 3DFX Interactive Inc (3DFX Voodoo, Voodoo2) www.3dfx.com
- 3D Labs Inc (Permedia 2) www.3dlabs.com
- ATI (ATI All-in-wonder, Xpert) www.atitech.ca
- Matrox Graphics Inc (Millennium, Mystique)
- www.matrox.com
- Nvidia (Riva 128, Riva TNT) www.nvidia.com
- Rendition (Verite 1000, Verite 2000) www.rendition.com
- S3 (Virge, Savage 3D) www.s3.com
-
- Video Card Manufacturers
-
- Canopus Corporation www.canopuscorp.com
- Creative Labs www.creativelabs.com
- Diamond Multimedia www.diamondmm.com
- Guillemot International www.guillemot.com
- Hercules www.hercules.com
- Miro www.miro.de
- Number Nine www.nine.com
- STB www.stb.com
- Videologic www.videologic.com
-
-
-
- SOUND CARDS
-
- Sound Card Requirements
- Your machine MUST have a sound card in order to load. If your machine does
- not have a sound card the game will fail to load. You will need to have a
- Direct X compatible sound card (it will also typically need to be using certified
- drivers).
-
- Possible symptoms of your card not being DirectX compatible include
- receiving no sound whilst playing, sound effects playing but stuttering or
- static playing rather than sound and music. See Section 3 for details on how
- to check your sound cards compatibility.
-
-
- Volume Settings
- If all the drivers for the sound card are OK but you are still receiving no sound,
- check the volume controls within Windows are set correctly. To do this;
-
- In the bottom right of the desktop, next to the clock, should be a speaker icon.
- Right click on this and select 'Open Volume Controls' from the menu that
- appears.
-
- A window titled 'Volume Control' should open, ensure that all the volume
- meters are set correctly and that none of the boxes labelled 'Mute' are ticked.
-
-
- Checking Sound Playback
- To check that the sound is working correctly within Windows
- Open 'My Computer' by double clicking on its icon and then double click on
- the Control Panel icon on the window that appears.
-
- From the Control Panel, double click on the 'Sounds' icon.
-
- Highlight one of the options (eg. 'Asterisk') and ensure there is a speaker icon
- next to its name. If there is not click 'browse' and select a file, the folder
- C:\Windows\Media will normally contain some.
-
- Click on the play button next to 'Preview:'. A sound sample should now load
- and play, if you do not hear anything then your sound card may not be set up
- correctly within Windows.
-
-
- Specific Sound Card Problems
-
- If your sound card is not Direct X certified you may encounter audio
- corruption. To check whether your sound card is certified, see section 3
- (Checking Certification). Obtaining DirectX compatible drivers from your
- hardware manufacturer can solve the problem.
-
-
- Drivers
-
- If any problems are encountered, we recommend that you try using the latest
- audio drivers from the manufacturer of your sound card. The Internet
- addresses of some of the main sound card manufacturers are listed below, if
- yours is not covered please check your cards documentation for a link.
-
- Creative Labs www.creativelabs.com
- Diamond Multimedia www.diamondmm.com
- Guillemot International www.guillemot.com
- Videologic www.videologic.com
- Yamaha www.yamaha.com
-
-
-
- CD ROM/DVD DRIVES
-
-
- Systems with multiple CD drives
- If you are running the game on a system that has more than one CD or DVD
- drive (due to either multiple drives or having one drive with multiple trays) we
- recommend that the Warrior Kings CD is always placed in the first drive (ie.
- on a system with E:, F: and G: drives, place the CD in E:).
-
-
- Windows drivers
- In order to install Warrior Kings your CD/DVD will need to be using Windows
- based drivers. If it is running using MS-DOS based drivers you will be unable
- to install the game (an error titled 'SEVERE, Unable to install Direct X Media'
- is the typical symptom). In this case, please install Windows drivers for your
- CD/DVD drive.
-
-
- To check which drivers you are using
- Right click on 'My Computer' and select 'Properties' from the menu that
- appears.
-
- From the 'System Properties' menu that appears click on the 'Performance'
- tab.
-
- Under the heading 'Performance Status', File System should be listed as 32-bit
- whilst at the bottom of the box it should say "Your system is configured for
- optimal performance'. If this is not the case you may need to obtain Windows
- based drivers for your CD/DVD drive from its manufacturer.
-
-
- CD Errors
- If you receive a Blue Windows error screen saying there was an error reading
- the CD whilst installing or playing the game, it could be the result of one of the
- following.
-
- Removing the CD whilst a game is in progress.
-
- A CD that is scratched or dirty. This can be checked by examining the CD for
- scratches, fingerprints etc.. If any are found the CD may need cleaning, this
- can be done with either a commercially available CD cleaner or by wiping the
- CD with a soft dry cloth (always ensure that you wipe the CD in a straight line
- from the centre to the outer edge).
-
- There may be a problem with your CD/DVD ROM drive. Ensure that you are
- using the Windows based drivers. If you are experiencing similar problems
- with other disk intensive software it could be that the drive itself is not
- working properly.
-
-
- UNINSTALLATION
-
- The game should always be removed either from the uninstall option on the
- START menu or from the add/remove menu (details on how to do this are
- below). It should not be manually deleted from the hard drive, as this will
- result in data being left in the Windows registry.
-
-
- Uninstalling Game via START menu
- To remove Warrior Kings via the START menu, open the START menu, then
- open the Programs / Warrior Kings folder. From here select the option
- 'Uninstall Warrior Kings' to remove the game from your machine.
-
-
- Uninstalling game via Add/Remove Programs
- To remove the game using the Add/remove Programs function of Windows
- Double click on 'My Computer' and then double click on the 'Control Panel'
- icon in the window that opens.
-
- Double click on the 'Add/Remove Programs' icon.
-
-
- Highlight the Warrior Kings line on the 'Add/Remove Programs Properties'
- window and click on the 'Add/Remove' icon.
-
-
- Problems Uninstalling Game
- If any problems are encountered during the uninstallation of the game that
- result in it being impossible to remove it, we recommend that you try
- reinstalling Warrior Kings. Once this has been done it should be possible to
- uninstall it without any problems.
-
-
- Files Left Behind
- When Warrior Kings is uninstalled, you may find that some files are left
- behind. These files consist of options settings and save games. If you do not
- wish to keep these files you will need to manually delete them from your
- system.
-
- OPTIMIZING GAME SPEED
-
- There are a number of ways in which machines can be optimised to improve
- the speed of games.
-
- Ensure No Other Software is Running
- For details on how to check which other programs are running on your
- machine.
-
- Disable virus checking software while running WK.
-
-
- Virtual Memory
- Ensure that there is enough free hard drive space for Virtual Memory.
-
- The performance of a machine can also be improved by manually setting up a
- permanent swap file on a separate physical drive (this should only be
- attempted by advanced users).
-
- Screen Savers/Desktop Themes
- Disabling any third party Screen Savers or Desktop Themes may have an effect
- on improving system performance.
-
- Hard Drive Maintenance
- Ensure that your hard drive is working efficiently. This can be done using
- Scandisk (to check for damaged or corruption of the hard drive) and Defrag
- (to defragment the hard drive and possibly reduce load times). To access
- these utilities;
-
- Double click on 'My Computer'
-
- Right click on the hard drive you wish to check and select 'properties' from the
- menu that appears.
-
- When the drive properties window opens, click on the 'Tools' tab.
-
- To run Scandisk, click on the 'Check Now' icon under the heading 'Error
- Checking Status'. To run Defrag, click on the 'Defragment Now' icon under
- the heading 'Defragmentation Status'.
-
-
- TROUBLESHOOTING
-
- If a problem does occur, we recommend that you exit the game and restart
- Windows before attempting to run . again. If you are having trouble exiting
- the game, it can be done manually as follows
- Press the CONTROL, ALT and DELETE keys together.
-
- From the 'Close Program' menu that appears highlight the name Warrior
- Kings.
-
- Click on the 'End Task' icon.
-
-
- General Solutions
- If you are having problems running Warrior Kings, there are a number of
- things that you can initially try
-
- Manually Install DirectX
- DirectX may need to be reinstalled, see section (3) for details on how to do
- this.
-
- Reinstall Game
- Sometimes problems may have occurred during the installation of the game.
- Simply uninstalling Warrior Kings and then installing it once more can fix
- these problems.
-
- Close Other Programs
- Ensure that Warrior Kings is the only thing running.
-
- Check that Direct X Drivers are Certified
- See the relevant section for details on how to check that your video and sound
- card drivers are certified by Direct X. If they are not you may need to obtain
- the latest drivers from your cards manufacturer.
-
-
- Potential issues with DirectX 8
-
- Installing DirectX may result in any manufacturers video card utilities being
- disabled. These utilities will no longer be accessible, and any options to
- change video settings etc. will revert back to the control of Windows (to access
- the display properties, right click the mouse over the Windows desktop and
- select 'Properties', from the Window that then opens select the 'Settings' tab to
- enter the 'Display Properties' screen).
-
-
- If after installing DirectX 8, you restart your machine and encounter problems
- (eg. a black screen is displayed rather than the Windows desktop) you may
- need to restore your old video card drivers. In order to see the Windows
- desktop to do this, start your machine in 'Safe Mode'. This can be done as
- follows
- Start your machine, and when the BIOS screen appears (a screen listing CPU
- type etc. in a table) press the F8 key. Your should now be met with the
- Windows Startup Menu.
- Select the Safe Mode option from this menu using the cursor keys and then
- press RETURN.
- Windows will start and you will be met with a message telling you that
- Windows is running in 'Safe Mode'. Press RETURN to continue loading
- Windows.
- Once Windows finished loading, press the right mouse button and select
- 'Properties' from the menu that appears.
- From the 'Display Properties' menu, choose the 'Settings' tab and then click on
- 'Advanced' (if you are using the original version of Windows, this will be
- named 'Change Display type').
- From the new window that opens click on the 'Adapter' tab, then click on the
- 'Changeà' icon (if using the original version of Windows, click on the 'Change'
- icon next to 'Adapter Type').
- The installation process for adding video drivers will now begin, use the
- drivers originally supplied for your video card, and follow the manufacturers
- instructions.
-
-
- Changing Hardware
- If you change any of the hardware within your machine, you will need to
- reinstall DirectX again. This is to ensure that the new hardware is Direct X
- certified, as the drivers supplied with the hardware may not be.
-
-
- Checking Certification
- In order to ensure that Warrior Kings works correctly on your machine, you
- will need to have your video and display drivers certified by Direct X (for
- details of what certification means see the section 'Certification' below). If you
- encounter any problems running the game, the first thing to check is that your
- video and sound cards are certified, this can be done as follows
-
- Open the Start menu by clicking on the START icon at the bottom left of the
- screen, from here click on the 'Run' option.
-
- A window titled 'Run' will open, in the box labelled 'Open:' type in the
- following;
-
- C:\PROGRAM FILES\DIRECTX\SETUP\DXDIAG.EXE
-
- A window titled 'DirectX Diagnostic Tool' should now be open. If this window
- does not open, you may not have DirectX6 installed, see above for details on
- how to install it from the CD. If the window does appear there are a number
- of things that can be checked.
-
-
- Video Driver Certification
- Click on the 'Display' or 'Display 1' tab at the top of the 'DirectX Diagnostic
- Tool' window.
- From the screen that appears, you can find out the name of your video card,
- the amount of memory it has and you can also test its 2D (DirectDraw) and 3D
- (Direct3D) features. To check certification, under the heading 'Drivers' the
- 'Certified :' heading should be accompanied by Yes. Also, under the 'Notes'
- heading the first line should say 'No driver problems found'. If this is not the
- case on your system, then you may need to obtain new video card drivers from
- your manufacturer. A list of Internet sites where drivers can be found is listed
- below under 'Video Cards'.
-
- Sound Driver Certification
- Click on the 'Sound' tab at the top of the 'DirectX Diagnostic Tool' window.
- On the screen that appears, under the heading 'Driver' it will say whether it is
- certified (Yes or No) whilst under the heading 'Notes' the first line should read
- 'No driver problems found'. If this is not the case on your system then you will
- need to obtain new sound card drivers from your manufacturer. A list of
- Internet sites where drivers can be found is listed below under 'Sound Cards'.
-
- Certification
- If a driver is 'certified' by DirectX, it means that it has been tested by
- Microsoft for full compatibility with the latest version of DirectX. Uncertified
- drivers have not been tested by Microsoft, and although they may still run
- DirectX games, it is not guaranteed. In order to guarantee full compatibility
- with current software, every driver should be certified (this typically applies to
- sound and video card drivers).
-
-
- Direct Media
- Direct Media is required to view the games introduction. If you are not seeing
- the rendered introduction upon starting the game you may not have Direct
- Media on your machine. Direct Media can be installed by reinstalling . and
- answering YES when asked if you wish to install Direct Media.
-
-
-
- Check the websites for the latest information
- WWW.warriorkings.com
- www.Blackcactus.com
-
-
- Please report any bugs to bugs@blackcactus.com
-
-
-
-
-